FAQ

StayMyx is a small, family-run business dedicated to providing problem-solving hair care products at the most affordable prices, delivered across Pakistan.

Yes! Our products are designed for all hair types, including dry, oily, frizzy, and color-treated hair.

Absolutely. We guarantee that all our products are 100% genuine and sourced from trusted suppliers.

Of course! You can reach out via WhatsApp or call us at 0333-1980111 for personalized hair care recommendations.

We regularly update our store with the latest trending and effective hair care products every month.

Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.

Yes, we deliver to all cities, towns, and villages in Pakistan.

Orders typically arrive within 3–5 working days, depending on your location.

We offer free shipping on orders above Rs. 3,000. For orders below that, a small delivery fee applies.

Yes, once your order is shipped, you will receive a tracking number via SMS or WhatsApp.

Same-day delivery is available in select areas for an extra fee. Contact us to check availability in your city.

We accept Cash on Delivery (COD) and bank transfers.

Currently, we do not offer installment plans, but we keep our prices affordable for everyone.

Yes, if you choose bank transfer, your payment is secure and processed through verified banking channels.

We accept returns within 7 days of delivery if the product is unused, unopened, and in its original packaging.

Contact our support team at 0333-1980111 or email us, and we’ll guide you through the process.

Refunds are processed within 5–7 working days after the returned item is received and inspected.